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Terms & Conditions

Last updated: 13 September 2026

These Terms & Conditions ('Terms') govern your use of the Bharathi Boutique & Designs website and your purchase of products from us. Please read them carefully before placing an order. By accessing this website or placing an order, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years of age to place an order. By placing an order you confirm that the information you provide (including name, phone number and delivery address) is accurate and current. Any person using this website represents that they are holding a valid payment method accepted by Razorpay.

2. Accounts

When you create an account, you are responsible for safeguarding your password and for all activity that occurs under your account. If you have reason to believe your account has been compromised, contact us immediately. We may suspend or close an account that is used in violation of these Terms.

3. Products and Availability

All products shown on this website are subject to availability. We make every effort to display product colours, fabric and details accurately, but due to natural handwoven variations, screen settings and photography, the actual product may differ slightly from how it appears on your screen. We reserve the right to modify or discontinue any product at any time without prior notice.

4. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) and include all applicable taxes unless stated otherwise.
  • Shipping charges, where applicable, are shown at checkout before you complete payment.
  • We accept payments through Razorpay (UPI, cards and net banking). Payment must be received and authorised before an order is processed.
  • If a price is shown incorrectly, we reserve the right to cancel or adjust the order, and any amount paid will be refunded in full.

5. Orders and Acceptance

Placing an order is an offer by you to purchase. An order is confirmed only when we send you an order confirmation email after payment is authorised. We reserve the right to refuse, cancel or limit any order — for example, to prevent fraud, where an item is out of stock, or where we cannot deliver to the given address. If an order is cancelled after payment, a full refund is issued to the original payment method.

6. Custom Stitching

Orders for custom stitching (made-to-measure blouses and other tailored pieces) are made specifically to your measurements. Because each piece is crafted for you, custom stitching orders are non-returnable and non-exchangeable, except where the piece has a material defect or is not made as per the shared measurements.

7. Shipping and Delivery

Orders are dispatched in accordance with our Shipping & Delivery Policy. Delivery times are estimates and may be affected by courier networks, weather or other factors beyond our control. We are not liable for delays caused by such circumstances.

8. Returns and Refunds

Our returns and refund process, including the 48-hour issue reporting window for damaged or incorrect items, is documented in our Refund & Cancellation Policy. Refunds are issued to the original payment method within 3–5 business days of approval.

9. Intellectual Property

All content on this website — including text, images, photographs, logos, product designs, graphics and the overall look and feel — is the property of Bharathi Boutique & Designs or its licensors and is protected by Indian and international intellectual property laws. You may not copy, reproduce, republish, upload, post, transmit or distribute any content from this website without prior written permission.

10. Reviews and User Content

By submitting a review or other content, you grant us a non-exclusive, royalty-free, worldwide licence to use, display and publish it on this website. You confirm that your content is accurate, does not belong to anyone else, and does not violate any law or the rights of any third party. We may remove content that violates these Terms.

11. Prohibited Use

You agree not to use this website to: engage in any unlawful activity; impersonate any person or entity; upload malicious software; attempt to gain unauthorised access to our systems; interfere with the proper working of the website; or use the website to infringe the rights of others.

12. Disclaimer and Limitation of Liability

This website and its products are provided on an 'as is' and 'as available' basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose. Our total liability for any claim arising from your use of the website or purchase of a product shall not exceed the amount you paid for that product.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts at Nalgonda, Telangana.

14. Severability and Waiver

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force. Our failure to enforce any provision is not a waiver of our right to enforce it later.

15. Contact Us

Questions about these Terms can be sent to [email protected] or to our store at Shop No. 1, Station Road, Nalgonda, Telangana 508001, India.

© 2026 Bharathi Boutique & Designs