Mobile App Privacy Policy

Last updated: 25 September 2026

This Privacy Policy explains how Bharathi Boutique & Designs ('we', 'us' or 'our') collects, uses, stores, shares and deletes personal information when you use the Bharathi Boutique mobile application for Android (package name com.bharathiboutique.app, the 'App'). It applies only to the App. Our website is covered by our separate website Privacy Policy.

1. Information You Give Us

We only collect what is needed to run your shopping experience in the App:

Google account details — when you choose 'Continue with Google', Google shares your name, email address, profile photo and a unique Google account identifier with us. We do not receive or store your Google password. You can browse the App as a guest without signing in.
Profile details — your name and mobile number, which you can edit in the App.
Delivery addresses — recipient name, phone number, address and pincode that you save for delivery or billing.
Measurements and stitching details — body measurements, measurement units and notes for the tailor that you enter for stitched (made-to-measure) products or save in 'My Measurements'.
Orders, cart and wishlist — products you add to your cart or wishlist, coupons you apply, and your order history, order notes and invoices.
Reviews and photos — ratings, review text and any photos you choose to attach to a review.
Messages to us — the subject and message you send through 'Contact Us'.

2. Information Collected Automatically

Technical and log data — when the App talks to our servers we receive your IP address, basic request information sent by the App's network client and the date and time of each request. We use this for security, fraud prevention and troubleshooting.
Network status — the App checks whether your device is online so it can show an 'offline' message. This check stays on your device.
Device security check — in release builds, the App checks on your device whether Developer Options or USB debugging are turned on, to help protect your account and payments. The result is used only on your device and is not sent to us.

The App does not use advertising, analytics or third-party tracking tools, does not show ads and does not collect your precise or approximate location, contacts, call logs, SMS, microphone or camera data.

3. App Permissions and Photos

Internet and network state — to load products and to detect when you are offline.
Photos you select — when you add photos to a review, the App opens Android's system photo picker. Only the photos you pick are read, resized on your device and uploaded when you submit the review. The App does not access the rest of your gallery.

4. Payments

Payments in the App are processed by Razorpay, a PCI-DSS compliant payment gateway. Your card, UPI or bank details are entered in Razorpay's secure checkout and go directly to Razorpay; we never see or store your full card or bank details. We receive only the payment status and reference IDs needed to confirm your order and process refunds. Razorpay's handling of payment data is governed by its own privacy policy.

5. How We Use Your Information

To sign you in and keep your account secure.
To process, stitch, pack, deliver and support your orders, including store pickup, invoices, returns and refunds.
To prepare made-to-measure garments using the measurements you provide.
To send order and account emails (for example order confirmation, shipping and refund updates) and to reply to your messages.
To show your wishlist, cart, saved addresses and saved measurements across your devices.
To publish your review (with your name and photos) on the product page after it has been checked by our team.
To prevent fraud and abuse, and to comply with legal, tax and accounting obligations.

We do not sell, rent or trade your personal information.

6. Who We Share Information With

We share only the minimum information needed with service providers who help us run the App:

Google — to verify your identity when you sign in with Google.
Razorpay — to process payments and refunds.
Courier and logistics partners — your name, phone number and delivery address to deliver your order.
Email delivery provider (Resend) — to send order and account emails.
Cloud hosting, storage and content delivery providers (including Cloudflare) — to host our servers and store and serve product and review images securely.

Reviews you submit (your name, rating, text and photos) are visible to other shoppers once approved. We may also disclose information if required by law or by a valid request from a government authority or court.

7. How We Protect Your Information

All communication between the App and our servers is encrypted using HTTPS. Your sign-in session is stored on your device in Android's encrypted secure storage (Android Keystore), and our servers check your identity and ownership on every request so that nobody else can access your account, addresses, orders or measurements. No method of transmission or storage is 100% secure, but we work hard to protect your data.

8. Data Retention

We keep your account information for as long as your account is active. Order, payment and invoice records are kept for as long as required by Indian tax and accounting laws. Security logs are kept only for as long as needed for security and troubleshooting. When information is no longer needed, it is deleted or anonymised.

9. Deleting Your Account and Data

You can remove saved addresses, saved measurements and wishlist items yourself in the App at any time.

To delete your account and the personal data linked to it:

Email [email protected] from the email address you use to sign in, with the subject 'Delete my account'.
We will confirm your request and delete your account, profile, addresses, saved measurements, wishlist and cart within 30 days.
Order and invoice records that we must keep by law are retained for the required period and then deleted. Approved reviews may be kept in anonymised form.

You can also remove the App's access to your Google account at any time from your Google Account settings (Security → Third-party apps with account access).

10. Your Rights

Subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may request access to the personal data we hold about you, ask us to correct or update it, ask us to delete it, and withdraw consent where processing is based on consent. To make a request, contact us using the details below. We will respond within a reasonable time.

11. Children's Privacy

The App is not intended for children under 18 years of age, and we do not knowingly collect personal data from children. If you believe a child has given us personal data, please contact us and we will delete it.

12. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made under it, you can contact our Grievance Officer for any privacy concern or complaint about the App:

Grievance Officer — Bharathi Boutique & Designs
Email — [email protected]
Address — Sriramnagar Colony, Alivelumangapuram Colony, Nalgonda, Telangana 508001, India

Complaints are typically acknowledged within 24 hours and resolved within 15 days.

13. Changes to This Policy

We may update this Privacy Policy from time to time, for example when we add new features to the App. The updated policy will be posted on this page with a new 'Last updated' date, and significant changes will be highlighted in the App or on our store listing.

14. Contact Us

If you have any questions about this Privacy Policy or how the App handles your data, contact us at [email protected] or write to us at Sriramnagar Colony, Alivelumangapuram Colony, Nalgonda, Telangana 508001, India.